Fertility Patient Care Concierge

Posted 18 days 14 hours ago by TFP Fertility

Permanent
Full Time
Other
Nottinghamshire, Nottingham, United Kingdom, NG1 1
Job Description

TFP Fertility is seeking a compassionate Patient Care Executive to be the first point of contact for prospective patients at the Nottingham centre. You will handle inquiries via phone, email, chat and portal, guiding patients through bookings and the fertility journey with a patient-centric approach.

You will work 37.5 hours per week, Monday to Friday with Saturday shifts rotated 1:4. The role requires excellent communication, strong administration skills, and the ability to coordinate with