Family Recruitment Officer

Recruitment Officer

Dartford (Office-based)

Monday-Friday, 8:45am-5:30pm

£30,000 per annum

August start

Are you passionate about finding a fulfilling position where you will make a genuine difference to people's lives? If so, we have an exciting opportunity for you to join our client's team as a Recruitment Officer!

Join a friendly and dynamic team where support and collaboration are at the forefront. You'll be working closely with a dedicated manager and fellow long standing team members who value energy and fit.

This is a fantastic opportunity to contribute to a meaningful cause while enjoying a supportive work environment. You will be first point of contact as you filter through enquiries and make initial contact with potential families.

Responsibilities

• Manage high volumes of enquiries (circa 400 per month).
• Respond to and follow up all leads in a timely, professional manner.
• Contact prospective carers to assess background and suitability.
• Provide clear information about the service and guide applicants through early stages.
• Maintain regular communication to keep applicants engaged throughout the process.
• Arrange initial visits and coordinate with regional teams.
• Progress suitable applicants through to assessment stage.
• Record all activity accurately on the CRM system.
• Advertise roles across Indeed and social media and engage with platforms.
• Support recruitment campaigns, events and outreach activity.
• Track and report on enquiries, conversions and applicant progress.
• Liaise with senior staff, social workers and admin teams across regions.
• Prepare applications for review meetings and record minutes/actions.

Who We Are Looking For

• Ideally experience within children services, local authority or a related sector.
• Confident handling sensitive conversations over the phone.
• Empathetic and able to provide reassurance to prospective carers.
• Proactive, organised and able to manage a high-volume workload.
• Self-sufficient with a strong sense of ownership and initiative.
• Experience using CRM/database systems.
• Comfortable working in a fast-paced, target-driven environment.

We are an equal opportunities employer and commit to diversity and inclusion. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.