Family Liaison Officer - Charlton School

Term-time plus 2 weeks NJC Scale 5 (points 13 to 17) Purpose of Job

T to be a role model and champion for identified key students who have additional barriers to learning by working with families and external agencies to improve attendance and academic performance.

Key Areas and Accountabilities

• Act as a key contact for parents/carers and external agencies regarding barriers to learning
• Build positive relationships with families, particularly those of vulnerable pupils
• Conduct regular home visits to assess wellbeing, support attendance, and strengthen engagement
• Support families in accessing external services (e.g. housing, mental health, SEND support)
• Provide updates to families on pupil progress and support strategies
• Support the implementation of Early Help Assessments
• Attend and contribute to multi-agency meetings (e.g. Child Protection Conferences, Core Groups, TAF)
• Mentor and support pupils and families to improve attendance and punctuality
• Monitor punctuality, and attendance of identified pupils
• Welcome students each morning to ensure a smooth and positive start to the day.
• Be highly visible and maintain a strong presence around the academy.
• Deliver targeted interventions for pupils as directed by the SEND or pastoral team.
• Maintain accurate, confidential safeguarding records using CPOMS or equivalent systems.
• Log, update, and track safeguarding concerns and actions in a timely manner
• Support the DSL in preparing documentation for multi-agency meetings and referrals
• Monitor safeguarding caseloads and ensure follow-up actions are completed
• Provide emotional regulation support and signposting for pupils experiencing safeguarding concerns
• Work closely with SEND and pastoral teams to ensure safeguarding strategies align with pupil needs.

General

• To attend school and relevant wider based training sessions, as required or necessary
• To attend meetings and undertake duties as reasonably directed by the Principal

For further information, please see the Application Pack below. Application forms to be emailed to

Closing Date: 6th November 2025

Shortlisting: 7th November 2025

Interviews W/C:10th November 2025

Job Start: January 2026

Attached documents

• Application Form
• Application Pack