Family Help Worker - Specialising in Domestic Abuse

Family Help Worker x 2 - to specialise in Domestic Abuse

Salary - £36,363 - £40,777 (Grade 6)

Hours - 37 hours per week

Contact type - Permanent x 2 posts

Location - City Wide Family Hubs

Do you want to make a real difference to children and families affected by domestic abuse?

We're looking for dedicated Family Help Workers to join our team and make a meaningful difference to families experiencing domestic abuse.

In this role, you will:

• Work holistically with children, parents, caregivers, and perpetrators of domestic abuse, offering both practical and emotional support.
• Provide direct guidance to help families understand the dynamics behind harmful behaviours and reduce their impact.
• Act as an advocate, ensuring individuals understand their options and can access the right services at the right time.
• Build trusting relationships and create a safe, non-judgemental space for people to share their experiences.
• Play a vital role in creating positive, lasting change for those affected by domestic abuse.

What you will be doing:

• Act as the Lead Practitioner in cases where domestic abuse is present, providing advice, guidance, and specialist insight. You'll also attend relevant training and share your learning with the wider workforce.
• Work holistically with children, young people, and their families-including perpetrators-to strengthen relationships, reduce risks, and support positive behavioural change, helping prevent significant harm.
• Undertake or contribute to multi agency assessments for children and families who need help and support.
• Adopt a preventative, early intervention approach when supporting children, young people, and families.
• Manage a caseload, carrying out both individual and group work using a flexible, creative, and strengths based approach.

Key Requirements

We're seeking caring, committed professionals with the skills and experience to make a positive impact. You'll need:

• A Level 3 qualification (or equivalent) in a relevant field such as Education, Health, Social Care, Community Development, CACHE (NNEB), BTEC National Diploma in Nursery Nursing, RGN or a Diploma in Youth & Community Work.
• English and Maths at Level 2 (or equivalent).
• Significant post qualifying experience in a relevant field-such as Education, Social Care or Early Years-supporting children and families through both group and individual interventions.
• Experience working within diverse communities, completing assessments of need and contributing to community development activities.

If you're caring, resilient, and ready to make an impact, we'd love to hear from you. Your compassion and expertise can help shape safer futures for families in our community.

This post is subject to a satisfactory DBS (Disclosure and Barring Service) check.

For more information on these posts, please contact:

Interviews taking place on 1st April 2026.

Please note, the selection process will include a Children's Panel and a written exercise on day of interview.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

NJC Pay Award for 2026 / 2027:

The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximize their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click here.

Attached documents

Family Help worker JD.pdf