Facilities Manager

12-month Fixed Term Contract. This role requires flexibility in working hours, including occasional early starts,eveningsand weekends. Estimated Start Date: March 2026 Job Summary

Reporting to the Head of Transport and Logistics, the Facilities Manager will be responsible for managing all hard and soft services across 5 buildings on the Knaves Beech Industrial Estate. This role is critical in supporting the core functions of the business while providing effective line management for a team of 5 staff members. Working closely with the Facilities Coordinator and Facilities Operative, the successful candidate will drive strategies that deliver operational excellence and ensure compliance with health, safety, and environmental standards. Key responsibilities include overseeing planned preventative maintenance programs, managing the on-site fleet and pool vehicles, and leading infrastructure improvement projects from conception to completion. The Facilities Manager will also be accountable for budget control, ensuring cost efficiency without compromising service quality, and will act as the primary point of contact for internal stakeholders and external contractors. Strong leadership, project management experience, and a proven ability to manage multiple buildings are essential, along with excellent communication skills and a thorough understanding of compliance requirements.

Main Duties and Responsibilities

• Managing and planning essential central services such as reception, postroom/mail, security/access control, maintenance, cleaning, archiving, catering, meeting rooms, waste disposal and recycling;
• ensuring the buildings meet health and safety requirements and that facilities comply with legislation;
• Responsible for the coordination/management of building maintenance as required;
• Responsible for the project management and supervising/coordinating the work of contractors;
• Co-ordination/management of any refurbishments, renovations or office moves;
• Responsible for meeting room facilities in conjunction with IT;
• Management of all direct reports including, but not limited to, staff planning, recruitment, performance management and reviews;
• Activities will include:
• Preparing documents to put out tenders for contractors;
• Calculating and comparing costs for required goods or services to achieve maximum value for money;
• Planning for future development in line with strategic business objectives;
• Managing and leading change to ensure minimum disruption to core activities;

Project/Initiative Management

• Elicit business requirements using a variety of approaches. For example, interviews, requirements workshops, surveys, business process task and workflow analysis;
• Proactively communicate and collaborate with external and internal stakeholders to analyse needs and requirements;
• Successfully engage in multiple initiatives simultaneously;
• Drive and challenge functions on their assumptions of how they will successfully execute their plans and processes;
• Strong analytical, project and people management skills required, including a thorough understanding of how to interpret stakeholder business needs and translate them into application and operational requirements;
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts;
• To use project management skills to ensure good progress against key milestones and to mitigate risks, taking personal responsibility for successfully managing projects to completion;

General

• Responsible for monitoring and reporting on the key performance indicators for Facilities;
• Support the Head of Transport & Logistics/Finance Director in matters of departmental strategic planning as determined from time to time;
• To implement the Company's Quality & Environmental Policy as documented in the Quality and Environmental Manual;
• Implementation of company Health and Safety policies and procedures;
• Involvement with ad hoc projects as required by the Head of Transport & Logistics, Finance Director and the business;
• Perform any other task reasonably requested by the Head of Transport & Logistics, Finance Director and the business;
• Adherence to all Standard Operating Procedures (SOPs) relating to the above;

• Experience in Facilities Management;
• Experience in line management;
• Able to work effectively in a fast-paced, multi-building environment;
• Strong problem-solving skills with a proactive, risk-based approach to remedials and projects;
• Reliable, inquisitive, and enthusiastic, with a commitment to continuous improvement;
• Keen eye for detail and a high level of accuracy in all tasks;
• Methodical and organised approach to work, with strong planning and prioritisation skills;
• Excellent communication and interpersonal skills, able to engage with stakeholders at all levels;
• Demonstrates initiative and the ability to work independently as well as collaboratively;
• Excellent IT skills, including proficiency in Microsoft Office and SharePoint;
• Team player with a flexible approach and willingness to adapt to changing priorities;
• Flexibility to work occasional weekends when operational needs require;

Desriable

• Experience managing capital projects and delivering infrastructure improvements;
• Understanding of contract management and supplier performance monitoring;
• Familiarity with ISO standards (e.g., ISO 14001 Environmental Management, ISO 9001 Quality Management);
• Strong negotiation skills and experience in budget forecasting and cost control;
• Contributory Pension Scheme;
• Private Health Care;
• Life Assurance;
• Onsite free car parking;
• Subsidised staff canteen;
• Introductory Bonus scheme;
• Free yearly flu vaccination;
• Discounts on selected products and services;
• Employee Assistance Programme - Health and Wellbeing;

If you require any assistance or adjustments to be made when either applying for a position or attending interview, please e-mail us or give us a call on and one of our team members will be happy to assist you.