Facilities Manager

The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.

Your relationships

This role will report to the Director of Finance & Corporate Services.

This role will work collaboratively with others in the wider finance and corporate services group.

This role will work closely with all staff and tenants across CMS

Line management responsibility for the CMS House supervisor and conferencing and reception assistant.

Your responsibilities

Conferencing and reception

Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant

Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed

Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building

Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.

Facilities management

Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)

Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.

Maintain the performance of building services, optimising maintenance regimes and proposing improvements

Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.

Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required

Manage the maintenance of the pooled car fleet

Health and safety

Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required

Maintain the building to meet health and safety legal compliance

Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety

Arrange training of first-aiders, fire wardens and oversee fire drills

Other

Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts

Manage the facilities budget and related invoice and expense administration

Contribute to the Creation Care group in relation to the use of the building and car fleet

Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services