Facilities Assistant
Posted 4 days 12 hours ago by Sodexo Group
- 40 hours per week
- Monday-Friday
- 12:00pm till 9:00pm
- £13.45 per hour
- Free onsite parking
Check your local transport links here: Plan Your Journey Traveline - the destination you should input is CB0 2AA
At Sodexo, our people are at the heart of everything we do. We're proud to deliver exceptional workplace experiences while partnering with some of the world's leading businesses.
We are looking for a proactive and customer-focused Facilities Assistant to join our team. In this varied role, you will support the smooth day-to-day running of onsite facilities services, including customer experience, hospitality, housekeeping, and operational support, helping to create a safe, welcoming, and professional environment for all.
What you'll do:- Deliver a professional 5-star customer service experience across the site.
- Support day-to-day facilities management, hospitality, and customer experience activities.
- Assist with meeting room set ups, vending hub checks, and stock monitoring procedures.
- Maintain high standards of housekeeping, hygiene, waste management, and reactive cleaning.
- Report faults, incidents, customer feedback, and safety concerns while working collaboratively with onsite teams.
- Previous experience within customer service, facilities management, hospitality, or a workplace support environment.
- Excellent communication and interpersonal skills with a professional and customer-focused approach.
- Ability to work independently, manage priorities effectively, and respond positively in a fast-paced environment.
- Proven ability to deliver high standards of customer care while maintaining service quality and operational efficiency.
- Knowledge of COSHH, health & safety, or facilities-related procedures is desirable; relevant training or qualifications would be an advantage.
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid Volunteering Day
Join our team as a Facilities Assistant and take pride in delivering exceptional workplace support services, maintaining high standards across the site, and helping to create a safe, welcoming, and professional environment for clients, customers, and colleagues every day!