F&B Team Member

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you'll be doing

• Availability to work early morning on breakfast & Coffee Shop and evenings in our Bar & Restaurant, including weekends and event days.
• Barista Experience Desirable
• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well organised dining space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast paced setting, handling peak times with ease.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people.

• Discounted hotel room rates for you and your friends & family on RBH & IHG Hotels
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 50% F&B discount at RBH & IHG hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Hapi Benefits & FOR Cardiff discounts
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact.