F&B Team Leader

Posted 21 days 1 hour ago by Rank Group

Permanent
Full Time
Other
Tyne And Wear, Gateshead, United Kingdom, NE100
Job Description
  • Competitive Salary: £13.60 per hour + Amazing Perks!
  • Hours: Real contracts from 8-35 (no zero hour contracts)
  • Paid breaks
  • Rewards platform
  • 50% off food & soft drinks (you + 3)
  • Pension & Life Assurance
  • Company Sick Pay
  • Career development opportunities
  • Uniform provided

Lead the fun, deliver the service.

As a Team Leader, you'll run your area on shift, setting the pace and standards so every guest has a brilliant experience. You'll brief the team, rota within your zone, coordinate breaks, and keep service moving - escalating issues when needed.

Your Impact:
  • Front line leadership: brief, position, and motivate your team during live service.
  • Service excellence: hit on shift KPIs (customer'satisfaction, speed of service, cleanliness).
  • Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
  • Coaching in the moment: recognise great service; give immediate, practical feedback.
  • Safety & compliance: complete checks; escalating incidents promptly.
  • Food safety, hygiene, and allergen compliance.
  • Stock, wastage recording and ordering.
  • Driving sales and commercial performance.
You'll Bring:
  • Strong people skills with a customer first mindset.
  • Organised, proactive, and calm in a fast paced environment.
  • Experience guiding a team in hospitality/retail/leisure.

This is your step into leadership - hands on, high energy, and focused on delivering a brilliant shift.