F&B Team Leader
Posted 21 days 1 hour ago by Rank Group
Permanent
Full Time
Other
Tyne And Wear, Gateshead, United Kingdom, NE100
Job Description
- Competitive Salary: £13.60 per hour + Amazing Perks!
- Hours: Real contracts from 8-35 (no zero hour contracts)
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
Lead the fun, deliver the service.
As a Team Leader, you'll run your area on shift, setting the pace and standards so every guest has a brilliant experience. You'll brief the team, rota within your zone, coordinate breaks, and keep service moving - escalating issues when needed.
Your Impact:- Front line leadership: brief, position, and motivate your team during live service.
- Service excellence: hit on shift KPIs (customer'satisfaction, speed of service, cleanliness).
- Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
- Coaching in the moment: recognise great service; give immediate, practical feedback.
- Safety & compliance: complete checks; escalating incidents promptly.
- Food safety, hygiene, and allergen compliance.
- Stock, wastage recording and ordering.
- Driving sales and commercial performance.
- Strong people skills with a customer first mindset.
- Organised, proactive, and calm in a fast paced environment.
- Experience guiding a team in hospitality/retail/leisure.
This is your step into leadership - hands on, high energy, and focused on delivering a brilliant shift.