F&B Supervisor

Exclusive Benefits

• Competitive Hourly Rate of £13.27
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues - The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role

We are seeking a dedicated and motivated Food & Beverage Supervisor to lead our team and ensure the delivery of outstanding customer service. This role requires supervising day-to-day operations, supporting team development, and driving performance in line with company objectives. The successful candidate will work closely with the Assistant Food & Beverage Manager to enhance guest experiences, maximise revenue, and uphold our brand standards.

Key Responsibilities

• Drive financial performance through exceptional service delivery and meaningful guest engagement
• Manage purchasing, forecasting, and stock control to ensure operational efficiency
• Lead, motivate, and develop the team to maximise sales opportunities and revenue
• Oversee effective scheduling aligned with productivity and service standards
• Ensure all food and beverage offerings consistently meet luxury quality and presentation standards
• Maintain strict controls over stock, cash handling, and equipment security
• Anticipate guest needs, resolve concerns with professionalism, and enhance the overall guest experience
• Coach, inspire, and recognise team members to build a high-performing culture
• Act as a role model, demonstrating passion, integrity, and brand values at all times
• Support the Assistant Food & Beverage Manager with planning, succession, and hotel-wide initiatives.

What We Desire

• Previous experience in a supervisory role within a Food & Beverage environment.
• Strong leadership and coaching skills with the ability to inspire and motivate a team.
• Excellent customer service skills with a proactive and solution-focused approach.
• Sound judgement and decision-making capabilities.
• Ability to build relationships and collaborate effectively across departments.
• Strong organisational skills with the ability to manage multiple priorities.
• Passion for delivering memorable guest experiences.

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