F&B Supervisor

Assistant F&B Manager - Hilton Aberdeen TECA

Responsible for leading the F&B team across multiple outlets in the Hilton Aberdeen Hotel, ensuring high-quality guest experience and efficient operations.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee assistance programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

Responsibilities

• Support the Assistant Operations Manager in leading a diverse team across the Quarter House Restaurant, Flight Path and conference spaces, delivering a consistent and high quality guest experience.
• Oversee daily operations across multiple outlets, ensuring smooth and efficient service from breakfast through to events and evening service.
• Take a hands on approach during busy periods, coordinating service across restaurant dining, bar service and conference catering.
• Lead, coach and develop the team, building a motivated and high performing environment across all F&B areas.
• Manage guest feedback, special requests and escalations with confidence, ensuring a professional and positive outcome every time.
• Work closely with the kitchen, bar and events teams to ensure seamless communication and delivery for both daily service and functions.
• Support the planning and execution of conferences, meetings and events, ensuring timings, set up and service standards are met.
• Monitor stock levels across outlets, assist with ordering and inventory control and help manage costs effectively.
• Assist with rota planning and staffing across multiple service areas, ensuring the right people are in the right place at the right time.
• Ensure all areas meet health, safety and hygiene standards, maintaining a clean, compliant and welcoming environment.
• Identify opportunities to improve service delivery and drive guest satisfaction across all F&B offerings.

Qualifications

• Experience in food & beverage within a multi outlet environment, with supervisory or junior management experience preferred.
• Strong leadership skills, with the ability to manage teams across restaurant, bar and events settings.
• Excellent communication and organisational skills, especially when coordinating multiple service areas.
• Confident problem solver, able to manage guest expectations and resolve issues under pressure.
• Highly organised with strong attention to detail, particularly when handling events and conference service.
• A collaborative team player, working closely with kitchen, bar and events departments.
• Flexible and adaptable, comfortable working across varied service styles and busy operational periods.
• Energetic and proactive, with a passion for delivering exceptional guest experiences.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact.