Export Logistics Coordinator

Job purpose:

This is a unique opportunity for exceptional candidate with an eye for detail in completing documentation for their products to be exported worldwide.

You will report to the Export Logistics Manager and provide essential international order processing, documentation, customer service and shipping assistance, enduring compliance with all dangerous goods, export and communication requirements.

Ensuring that documentation is compliant with all export legislation- whether transporting by Road, Sea or Air, is a critical part of the role and submitting NES entries through CHIEF.

Key Responsibilities

• Prepare and validate export documentation, invoices, CDS declarations, Dangerous Goods Notes, and certified documents.
• Coordinate FCA/DAP shipments, container bookings, and airfreight with freight forwarders.
• Ensure compliance with customs, payment terms, and customer-specific requirements.
• Provide proof-of-export paperwork to support VAT compliance.
• Manage export related email traffic and support urgent orders.
• Process Letters of Credit and Documentary Collections.
• Maintain system data (Sage X3, GTA, SharePoint) and archive sales order documentation.
• Setting up new customers, updating product codes and price lists in Sage.
• Processing new orders and amendments through the Distributor Portal and Sage.
• Strong attention to detail with excellent accuracy, record-keeping and documentation skills.
• An understanding of export documentation, international shipping, customs procedures or similar roles.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Excellent communication skills and confidence liaising with freight agents, customers, and internal stakeholders.
• Strong customer service focus with the ability to interpret and respond promptly to distributor email requirements.
• Good written and verbal English language skills.
• IT literate, with working knowledge of Microsoft Office (particularly Excel and Outlook) and document management systems such as SharePoint.
• Ability to manage multiple shipments and priorities in a fast-paced environment while meeting strict deadlines.

Hours or work office-based Monday - Friday, 8:45am - 5:15pm