Export Customer Service Administrator (with German)

Export Customer Service Administrator (with German)

Banbury

Office Based Role

Salary: up to £30,000 per annum

Ref: 8232CS

Company Profile

A well-established British manufacturer specialising in the design and production of industrial equipment.

Responsibilities

Main duties: To provide outstanding export customer service and administrative support.

The Role

• Act as a first point of contact and respond to customer enquiries in a timely manner
• Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
• Support with export and custom documentation
• Liaise with logistics department to coordinate domestic and international freight
• Ensure customer information is recorded accurately and update on the system when necessary
• Assist with invoicing and general commercial administration

Candidate's Profile

• Previous customer service and administrative experience - Essential
• Fluent in German to business standard - Desirable
• Excellent communication and interpersonal skills
• Dynamic, confident and motivated candidate
• IT literate