Experienced Medical Receptionist

We are seeking a dedicated Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service to patients, visitors, and staff while efficiently managing administrative tasks in a fast-paced medical office setting.

Job Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Schedule patient appointments and follow-up visits
• Answer phone calls, respond to inquiries, and direct calls to appropriate personnel
• Maintain electronic medical records and ensure accuracy of patient data
• Assist with administrative tasks such as filing and scanning documents
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Requirements

• Proven experience as a Medical Receptionist or similar role
• Strong communication and interpersonal skills
• Proficiency in MS Office and electronic medical records systems
• Knowledge of medical terminology
• Excellent organizational skills and attention to detail

Person Specification

• Ability to multitask and work effectively in a team environment
• Clear understanding of confidentiality relevant to role
• Clear understanding of Infection Prevention and Control Measures relevant to the role

Qualifications

• GCSE Grade C Mathematics and English (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.