Experience Design & Research: Journey Architect

PGIM Ireland is seeking an Analyst of Experience Design & Research to join a team responsible for designing future state ambitions that deliver continuous improvement outcomes, shaping end-to-end journeys across key personas, grounded in deep customer insight, research, and experience design.

Reporting to the Director of Experience Design & Research, you will map journeys, translate insights into actionable strategies, and collaborate across business, technology and process leaders to deliver