Executive Social Care & Social Media Strategist

viagogo is seeking an Executive Customer Care and Social Media Specialist in Limerick to lead high-level executive and social media inquiries with urgency and professionalism. You will act as a primary brand ambassador, resolving escalations and shaping customer experience across channels.

This full-time in-office role requires collaboration with cross-functional teams, 3 days per week in the office, and may include weekend or evening hours to maintain service standards.