Executive Housekeeper

Executive Housekeeping Manager

Hotel: SP - The Manchester Deansgate Hotel (MANDG), 303 Deansgate, M3 4LQ

About the Hotel: Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

Key Responsibilities: As an Executive Housekeeping Manager, your day to day will be driven by our guests' needs; however, you can expect to cover the following duties and responsibilities (not all encompassing).

• Supporting and reporting into our Director of Operations by managing the Housekeeping Team, training and developing them to provide an excellent level of standards.
• Creating and managing the Housekeeping rota to ensure efficient cover whilst staying within budget goals and requirements.
• Recruiting and training new starters to the Housekeeping Team, building your team and managing turnover.
• Focusing on continuous improvement, creating a culture where team members can speak up to make suggestions on how to improve departmental efficiencies.
• Working closely with the wider Hotel Team to work as "one team" in managing the hotel's goals and expectations.

Qualifications:

• Experience and Leadership: Proven experience in senior housekeeping management within the hospitality industry, demonstrating strong leadership skills and leading by example.
• Attention to Detail and Organisational Skills: Exceptional attention to detail to uphold high standards of cleanliness and presentation throughout the property, combined with excellent organisational and time management skills.
• Communication and Problem Solving Abilities: Strong verbal and written communication skills for effective collaboration with staff and other departments, along with the ability to address and resolve issues promptly, ensuring a seamless guest experience.

Knowledge of Standards and Budget Management: Familiarity with health and safety regulations and best practices in housekeeping, as well as experience in managing budgets and controlling costs related to housekeeping operations to optimize efficiency and quality.

Benefits

• Financial Security: £45,000 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay.
• Growth and Development: Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
• Colleague Perks: Worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate. Discounts through our portal on supermarkets, experiences and retailers on our perks portal.
• Wellbeing: Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.

You must meet the legal requirements to work in the UK.

Equality and Diversity: At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.