Executive Escalations Lead - FCA Regulated Auto

Calex UK is seeking an experienced Level 3 Executive Escalations Advisor to join the Stellantis Customer Escalations function in Coventry. You will own CEO/MD escalations, deliver high-quality responses, and ensure regulatory compliance within FCA rules and Consumer Duty frameworks.

You will bring proven automotive sector experience and strong stakeholder engagement to influence improvements while balancing regulatory and commercial outcomes.