Events Planning Coordinator

Job Overview

The Events Planning Coordinator will manage the event planning process from initial enquiry through to post-event follow-up, serving as the main client contact, preparing contracts, coordinating with operational teams, conducting site inspections, identifying upselling opportunities, managing billing and invoicing, and nurturing client relationships.

Responsibilities

• Manage the full event planning process from initial enquiry through to post-event follow-up.
• Act as the main point of contact for clients, delivering exceptional service and building strong relationships.
• Prepare and manage Event Confirmations, contracts, amendments, and event documentation.
• Coordinate closely with operational teams to ensure all event requirements and guest expectations are met.
• Conduct site inspections and create professional event proposals and presentations for clients.
• Identify and maximise upselling opportunities to enhance client experiences and drive revenue.
• Manage event billing, deposits, and invoicing, ensuring accuracy and timely administration.
• Gather client feedback after events and nurture relationships to generate repeat and future business.

Qualifications

You are an organised and customer-focused professional with experience coordinating events or hospitality services. You have excellent communication skills and enjoy building relationships with clients and colleagues. Able to manage multiple priorities in a fast-paced environment, you maintain exceptional attention to detail and consistently deliver high standards of service. You are proactive, commercially minded, and passionate about creating memorable event experiences.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Location

Unbound Great Scotland Yard London London , ENG , GB