Events & Community Manager, UK

Overview

As Partly's first UK Events & Community Marketer, you will turn Partly into a movement in the UK collision and aftermarket repair industry.

Bodyshop owners and parts dealers don't buy from cold sales decks - they buy from people they trust, in rooms with other operators who already trust the product. Your job is to build those rooms, and then make them visible to everyone who couldn't be there.

Reporting to the UK Head of Growth Marketing (with a close partnership with the UK GM), you'll own the Partly Community across both sides of the network - repairers (independent bodyshops and the wider collision industry) and suppliers (dealer parts businesses) - and the owned social channels that carry it beyond the room.

You'll stand up the events, ambassador programs, awards, owner councils and reward mechanics that make being on Partly feel like membership, and you'll run the Instagram and LinkedIn presence that turns every dinner, ambassador and case study into reach.

This is a field led role with a marketer's instincts. You'll be in repairer car parks, in dealer back offices, at industry awards, in regional dinners, at the editor's desk of Bodyshop Magazine - and then back at your laptop turning that into content that travels.

If you've built community in a B2B operator market before - automotive, trades, hospitality, healthcare - know how to turn industry suspicion into industry advocacy, and have a genuine knack for social, this is for you.

(Collision / parts domain knowledge is a strong plus but not required - we value people who can build trust fast and build community at scale.)

Responsibilities

• Partly Community programs. Build the Partly Community across UK repairers and suppliers partnering with sales, customer success and marketing.

• Social media guru. Build a community beyond borders - you have a knack for all things social. Own the channels end to end - calendar, publishing, in channel community management, and turning events, ambassadors and case studies into a consistent distribution engine.

• Annual Conference and Awards. Define how Partly shows up at the biggest and best events in the industry. Includes sponsorships, activations and community engagement.

• Regional roundtables. Create the activation plan for regional roundtables, networking, demo nights and more.

• Hero Ambassador program. Build an ambassadors / influencer marketing machine from the ground up.

• Create and nurture industry relationships and endorsements. Build a network of long term partners positioning Partly as the glue in the industry.

• Content production (with Growth Marketing). Case studies and email marketing nurture / build customer journeys and value led content.

• Budget management. Manage the annual budget across community, events and social on both sides.

Qualifications

• Community building track record. 3 5+ years building community in a B2B operator market - automotive, trades, hospitality, healthcare, professional services or similar. You've stood something up from zero, not just inherited a programme.

• Social media. You can run owned channels with a consistent voice and turn real world moments into content that travels.

• Event operator. You've run owner level dinners, conferences and awards programmes end to end. You don't outsource the logistics; you know what good looks like because you've done it.

• Trust builder with owners. You can walk into a bodyshop or a dealer back office on a wet Wednesday morning, get the owner talking, and leave with a relationship. You don't pitch - you listen.

• Storyteller. You can spot a case study in a 15 minute conversation, produce the content, and ship it.

• Industry network instinct. You either know the UK collision / aftermarket ecosystem (trade press, NBRA, insurer networks, ABP Club, Automechanika) or you can map it and embed in it within weeks.

• Behavioural design. You understand why a £500 cheque at the end of a quarter changes parts buyer behaviour more than a 0.5% discount on every order. You'll design and run the reward mechanics with a control cohort.

• Budget owner. Comfortable owning a £1M budget with the rigour to defend cost per incremental WAR site against the alternative spend.

• Cross functional operator. Works with marketing, sales, CS, product, insurer relations and supplier sales without needing a Gantt chart to explain why.

• Owner operator mindset. You take responsibility for outcomes, not activities. You don't wait for permission.

• Travel tolerant. Realistic about 30-40% UK travel.

Benefits

• High trust, low process and no bureaucracy. We hire exceptional people whose judgement we trust, and proactively remove process that slows us down (our expense policy is simply the "red face test").

• Competitive base salary + equity. Competitive salaries and generous equity options for all full time employees, so everyone shares in the upside when we win.

• Flexible working hours. Choose when to work based on when you're most effective. We combine flexibility with an office first approach in cities where we have critical mass (London, Christchurch, Auckland).

• Focus Days. Two days per week with zero meetings, dedicated to uninterrupted deep work.

• Take time when you need it. We don't ask questions or track negative leave balances. We work hard and trust our team to recharge.

• Learn from the best. From 'Lunch n Learns' to Fireside chats with unicorn CEOs, you'll constantly learn from the world's best.

• Quarterly season openers across the UK and EU. Gather at the nearest hub for a week of collaboration, planning and team events.

• Annual global offsite in New Zealand. Travel with the UK and EU team to our product and engineering hub in Christchurch for 1-2 weeks.

• Team connection. Monthly team lunches, celebrating wins, happy hours and more.

• Parental leave and flexible return to work. Primary carers can return on 4 day weeks (100% pay for the first 12 weeks); secondary carers get 10 days full pay.

• Payroll Giving. We encourage generous giving and donate to the high impact charities you support.

• CycleSaver. UK employees can save up to 47% on Lime, Forest, Beryl or Santander cycle subscriptions.