Evening Assistant Housekeeping Manager
Posted 10 hours 4 minutes ago by Adare Manor
At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the Forbes Five-Star rating, and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We are currently recruiting for an Evening Assistant Housekeeping Manager to join our team.
Position OverviewThe Evening Assistant Housekeeping Manager is responsible for supporting the Housekeeping Manager in delivering exceptional cleanliness and guest experiences during evening operations. This role ensures that all guest rooms, suites, and public areas reflect the luxury hotel's five-star standards while leading a professional housekeeping team with a focus on detail, discretion, and personalized service.
Key Responsibilities Luxury Standards & Guest Experience- Ensure all guest rooms, suites, corridors, and public areas are maintained to the hotel's luxury brand standards during evening service
- Oversee evening turndown service, VIP amenities, and special guest requests
- Conduct detailed inspections of rooms and public spaces, ensuring immaculate presentation
- Respond promptly and professionally to guest concerns, resolving issues with discretion and care
- Collaborate with Guest Relations to deliver personalized experiences for VIP and high-profile guests
- Supervise, coach, and motivate the evening housekeeping team to deliver five-star service
- Allocate daily assignments based on occupancy, arrivals, departures, and events
- Provide hands-on training in luxury cleaning techniques, turndown etiquette, and guest interaction
- Promote a culture of pride, attention to detail, and anticipatory service
- Ensure grooming, uniform, and professional conduct standards are maintained
- Coordinate closely with Front Office, Facilities, Laundry, to ensure seamless operations
- Monitor room status and prioritize urgent cleaning requests
- Manage linen, minibar, amenities, and housekeeping supplies to required par levels
- Oversee lost property procedures in line with hotel policy
- Ensure correct handling of guest belongings with confidentiality and respect
- Ensure adherence to hygiene, sanitation, and COSHH/chemical safety standards
- Maintain safe working practices and correct use of equipment
- Support sustainability initiatives and waste-reduction programs
- Prepare evening reports, handover logs, and incident records
- Assist with performance reviews
- Support recruitment, onboarding, and departmental training plans
- Strongly requested minimum 2 years' supervisory experience in a luxury or five-star hotel
- Strong understanding of high-end housekeeping and turndown standards
- Exceptional attention to detail and presentation
- Excellent communication and guest-handling skills
- Ability to lead a multicultural team in a fast-paced environment
- Proficiency with hotel PMS/housekeeping systems (e.g., Opera, HotSOS)
- Flexible to work evenings, weekends, and holidays
- Passion for luxury hospitality and guest service
- Discreet, professional, and well presented
- Proactive problem solver with a calm demeanour
- Strong organizational and time-management skills
- Ability to walk and stand for extended periods
- Capable of lifting and carrying up to 10 kg/lbs
- Ability to perform inspections across multiple floors
Housekeeping Manager / Executive Housekeeper / Director of Housekeeping
We offeran exceptional working environment, development opportunities that are beyond everything, state of the art equipment as well as competitive rates of pay & benefits.