EU CX Site Lead: Scale, Quality & People

Vintage Cash Cow is looking for an EU CX Manager based in Leeds to lead the customer experience department. This role involves managing a team, driving performance metrics, and ensuring a high standard of customer service across various channels.

The ideal candidate has extensive experience in customer service operations, with a proven ability to develop and implement processes and standards in a fast-paced environment. The position offers full-time employment with opportunities for professional growth.