Ethics & Sustainability Performance & Engagement Officer

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

Are you an Ethics & Sustainability expert? Would you like to work for one of the UK's iconic retail brands? We have an amazing opportunity to join our Ethics & Sustainability team. As an Ethics & Sustainability Officer, Performance and Engagement, you will support the delivery of the Waitrose strategy for Ethics & Sustainability (E&S), aligning with the wider business strategy and Purpose.

This varied role involves delivering E&S projects, developing policies, horizon scanning, creating guidance, managing data, and supporting reporting and assurance processes to position the Partnership as a market leader in E&S. You will also handle events management and administrative tasks to support the E&S team's goals.

Key Responsibilities

• Work flexibly across the E&S team to deliver outcomes and support peak periods.
• Scope, deliver, manage, and support projects.
• Collect, analyze, report data, and communicate findings, developing reports and recommendations.
• Engage with Head Office Partners, suppliers, and branches to improve compliance and engagement.
• Recommend ways to embed initiatives into 'business as usual'.
• Develop communication materials, including presentations, guidance packs, website content, letters, and meeting papers. Support stakeholder events.
• Conduct research for horizon scanning, strategy, and policy development.
• Provide administrative support, including project management and meeting support.

Essential Skills

• Experience implementing ethics and sustainability initiatives in a business context.
• Ability to work independently and efficiently, with a goal-oriented mindset.
• Strong written and verbal communication skills.
• Excellent organizational skills, able to handle information rapidly and adapt to ambiguity.
• Good stakeholder relationship skills and team collaboration.
• Proficiency in IT, GSuite, and data analysis.
• Attention to detail and passion for sustainability.

Desirable Skills

• Experience in multiple E&S areas like Environment, Responsible Sourcing, Social Impact, or Health.
• Policy development experience.
• Sustainability qualifications.

Working hours: 35 hours, Monday to Friday, 09:00-17:30

The partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're driven by our purpose to build a happier world. Join us in our journey of innovation, diversity, and shared success.

As Partners, we share ownership and responsibility, contributing to a supportive, respectful, and inclusive environment where everyone can thrive. We believe in embracing differences and growing individually and collectively.

Important points to note

Roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage prompt application as vacancies may close early due to high interest. We support flexible working arrangements; discuss options with the hiring manager during your interview.