Esther Coach

We are looking for an enthusiastic and motivated Esther Coach to join our Portsmouth and South East Hampshire Division. This unique role is ideal for someone with significant lived experience of health, care or support services, either personally or as a carer, who wants to help shape and improve services for patients, service users and carers.

As an Esther Coach, you will champion patient, service user and carer involvement, ensuring lived experience influences service design, delivery, evaluation and continuous improvement. Working across a range of services, you will build strong relationships with service users, carers, staff and community partners to support meaningful co-production and positive change.

Key responsibilities include facilitating engagement activities and Esther Cafe's, gathering and communicating feedback, supporting teams to use learning from lived experience, and co-chairing the Divisional Service User Engagement and Co-production Subgroup. The role involves sensitive conversations about people's experiences and requires excellent communication, empathy and organisational skills.

You need to have completed, or be willing to complete, the HIOWH Esther Coach training, understand the Esther approach, can work independently, and is committed to improving services through inclusion, engagement and partnership working. Experience of facilitation, community engagement or participation work would be advantageous. If this is you, we would love to hear from you.