ER Specialist X 2 - 3 Month FTC

Posted 5 hours 2 minutes ago by Michael Page (UK)

£21 - £24 Hourly
Permanent
Full Time
Other
Birmingham, City, United Kingdom, B19 2SF
Job Description
  • Work on high-profile ER cases
  • Work within a well-known organisation
About Our Client

We are seeking experienced Employee Relations Specialists to join a busy shared services environment and help manage a high-volume ER caseload. This is a fantastic opportunity for professionals who thrive in fast-paced settings and have a strong understanding of employment law and best practice.

Job Description
  • Manage approximately 50 live ER cases at any given time, including disciplinary, absence management, grievance, probation, and performance management.
  • Provide guidance to managers via phone and online - no requirement to attend hearings.
  • Use a case management system to track and progress cases (experience with Business Workflow or similar systems required).
  • Ensure compliance with current employment legislation and organisational policies.
The Successful Applicant
  • Proven experience handling high-volume ER cases in a shared services environment.
  • Strong knowledge of UK employment law and ER best practice.
  • Proficiency in using case management systems.
  • Excellent communication skills and ability to manage cases remotely.
What's on Offer
  • Competitive hourly rate of £21.00 - £24.00 PAYE.
  • Hybrid working model - flexibility after induction (1-2 days in the office per week).
  • Opportunity to work on high-profile projects within a leading organisation.
  • Gain experience managing complex, high-volume ER cases in a dynamic environment.
  • Supportive team culture and access to resources to help you succeed.
  • Valuable exposure to shared services operations and advanced case management systems.