Enviroments Manager

A leading technology organisation supporting critical national operations is seeking an experienced Environments Manager to take ownership of the governance, optimisation and management of software development environments across a complex digital estate.

This role will act as the central point of contact for all environment-related activities, ensuring engineering teams have secure, reliable and cost-effective environments across Development, Testing, UAT, Staging and Production. The successful candidate will drive best practice, improve operational efficiency and support the delivery of high-quality software solutions.

• Create and maintain a complete inventory of environments, owners, administrators, support arrangements and lifecycle status.
• Establish clear ownership, governance frameworks, approval processes and accountability across all environments.
• Manage privileged access controls, role-based permissions and compliance requirements.
• Oversee environment costs, funding approvals and ongoing financial reporting.
• Implement standardised processes for environment provisioning, onboarding, change management, support, review and decommissioning.
• Develop dashboards, KPIs and reporting to provide visibility of environment performance, risks, compliance and costs.
• Collaborate with engineering and project teams to ensure environments are available to support successful software delivery.
• Act as the escalation point for environment-related incidents, outages and performance issues, driving resolution and root cause analysis.
• Champion automation, Infrastructure as Code and self-service capabilities to improve efficiency and reduce manual effort.
• Work closely with cloud providers and third-party vendors to optimise platform performance and licensing.

Essential Skills & Experience

• Proven experience in IT Environment Management, Release Management or IT Operations within a software, SaaS or technology-led organisation.
• Strong understanding of cloud platforms such as AWS, Azure or GCP.
• Experience with containerisation technologies including Docker and Kubernetes.
• Knowledge of CI/CD pipelines and modern software delivery practices.
• Experience implementing ITIL or similar operational frameworks.
• Strong understanding of Role-Based Access Control (RBAC), governance and compliance requirements.
• Experience managing cloud infrastructure costs, forecasting and budget optimisation.
• Ability to produce meaningful management information, metrics and executive-level reporting.
• Excellent stakeholder management and communication skills, with the ability to engage technical teams and senior leadership.

Desirable Experience

• Experience working within defence, government or highly regulated environments.