Entry-Level Life Sciences Support Analyst

IDBS, a Danaher company, is seeking a Customer Support Analyst to join the regional team in Woking. You will respond to customer inquiries, perform initial troubleshooting, and escalate complex cases while collaborating with global teams to ensure timely resolutions.

The role is office-based in Woking with shift coverage to support global teams. A degree in biology or related fields and 0-2 years in technical support are preferred, with knowledge of Salesforce, Jira, Confluence, Splunk, and AI