Enterprise Technical CSM - Drive Adoption, Growth, Equity

A logistics infrastructure startup is seeking a Technical Customer Success Manager to own and grow strategic enterprise accounts. In this role, you will work directly with customer teams to design and optimize solutions. The ideal candidate has over 5 years of experience in a technical customer-facing role and possesses strong communication and analytical skills. You will be responsible for driving customer success and demonstrating the value of the partnership, ensuring measurable business impact, and fostering growth and retention.