Enterprise Success Architect

Jobtailor is seeking a senior Customer Success leader to manage a portfolio of Enterprise customers in a post-sales capacity. You will guide the adoption journey, align business and technical objectives, and partner with customer executives to deliver measurable value.

This role emphasizes building strategic plans with milestones, analyzing product usage to mitigate risk, and collaborating across account teams to uncover expansion opportunities, leveraging deep SaaS experience and Zendesk best