Enterprise Desktop Services Manager ITSM Leader

Ryan, LLC is seeking an IT Desktop Services Manager to provide operational and people leadership for Desktop Administration across the UK and Europe. You will lead a team of desktop support technicians delivering end-user solutions, resolving issues, and maintaining excellent customer support, aligned with Ryan's global standards.

You will monitor service levels, drive improvements with metrics, and handle purchasing, vendor management, and deployment coordination for desktops, laptops, mobile