Enterprise Customer Success Manager: Growth & Strategy

Posted 3 hours 37 minutes ago by Gearset

Permanent
Full Time
Call Centre / Customer Service Jobs
Cambridgeshire, Cambridge, United Kingdom, CB1 0
Job Description

Gearset is hiring a Customer Success Manager - Enterprise to own a focused portfolio of about 40 high-value accounts, building trusted relationships with senior stakeholders and turning technical outcomes into clear business value. You will develop success plans, drive adoption across the Gearset platform, and partner with Account Managers, DevOps Architects, and product teams.

You'll manage retention and growth, lead executive presentations and QBRs, and work across time zones to support US