Enterprise Customer Success Manager - ROI & Adoption Lead

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educating customers about product features, delivering business reviews focusing on ROI, and developing strategies for customer retention and satisfaction. This role is pivotal in maximizing customer value and driving platform adoption.