Enterprise Customer Success Manager - North America

A fast-growing startup in London is looking for a Customer Success Manager to drive post-launch engagement for enterprise clients. The ideal candidate will have 5-10+ years in Customer Success in SaaS, managing renewals and upsells effectively. Key responsibilities include owning customer relationships, ensuring high adoption rates, and collaborating across teams to enhance customer experience. This position offers competitive salary, flexible working hours, and a range of employee benefits.