Enterprise CSM - Growth & Renewal Champion

Chartbeat is seeking an Enterprise Customer Success Manager to manage and grow a portfolio of enterprise customers across the UK and Europe, focusing on renewals, cross-sell and upsell opportunities, and ensuring value delivery.

The role reports to the Manager, Customer Success and requires 3-5 years in B2B relationship management, preferably with SaaS or media analytics. Travel will be needed to meet customers and attend conferences.