Enterprise Atlassian Platform Lead

What to Expect

Own the Atlassian ecosystem (eg, Jira, Jira Service Management, Confluence and related tooling) end-to-end within a globally recognised, high-performance automotive engineering organisation known for producing cutting-edge, luxury performance vehicles.

Act as the technology evangelist and accountable owner for platform strategy, governance, adoption and value delivery, while coordinating technical delivery and providing enterprise-grade support across the business.

What You'll Do

• Platform ownership: Define and maintain the Atlassian platform vision, roadmap, guardrails and operating model (cloud and/or on-premise).

• Governance & standards: Establish configuration standards (workflows, schemes, permissions, naming conventions, templates), manage technical debt, and ensure auditability and compliance.

• Enterprise support: Own incident, problem, and change management for Atlassian services; lead root cause analysis and drive continual service improvement.

• Technical delivery coordination: Translate cross-functional requirements into epics and backlog; coordinate delivery across IT, engineering teams, and third-party suppliers.

• Automation & integration: Design and oversee automations, APIs, and integrations (identity, DevOps toolchains, collaboration and reporting) to reduce manual effort and improve efficiency.

• Adoption & evangelism: Deliver enablement through training, communities of practice, and playbooks; coach teams on best practices and drive consistent ways of working.

• Vendor & licence management: Manage licences and add-ons, evaluate marketplace apps, oversee renewals, and optimise costs.

• Metrics & reporting: Define KPIs (usage, cycle time, service performance, adoption), and deliver dashboards and insights to stakeholders.

• Security & resilience: Ensure role-based access, data protection, backup/restore processes, performance monitoring, and upgrade/patch cycles.

• Leadership: Mentor platform analysts/administrators and set delivery priorities.

What You'll Bring

• Strong hands-on administration of Jira and Confluence (ideally Jira Service Management), including complex workflows, schemes, permissions, automation, and reporting.

• Experience operating an enterprise collaboration/work management platform with governance, service management, and stakeholder engagement.

• Experience with Atlassian marketplace apps, Scripting and automation (eg, ScriptRunner/Groovy), APIs, and integration patterns.

• Working knowledge of Agile delivery and/or service management practices (Scrum, Kanban, ITIL concepts).

• Ability to lead cross-functional delivery, manage backlogs and prioritisation, and clearly communicate trade-offs.

• Experience driving organisation-wide training, awareness, and best practices as a proactive technology evangelist.

Personal Attributes

• Technology evangelist mindset with a focus on adoption and continuous improvement

• Strong customer focus and service orientation; calm and structured under pressure

• Clear communicator, able to bridge business needs and technical solutions

• Pragmatic and standards-driven, balancing speed with governance

• Collaborative leader who develops others and builds communities of practice

• Proactive, self-motivated, and outcome-focused

• Team-oriented mindset with strong written and verbal communication skills

• Comfortable working in a fast-paced, dynamic environment

What You'll Get

• Structured career development framework

• 25 days' holiday plus bank holidays, with option to buy/sell additional days

• Enhanced pension scheme

• Discretionary annual bonus

• Private medical insurance and health cash plan

• Life assurance

• Sabbatical options after two years' service

• Flexible lifestyle benefits (eg, discounted shopping)

• Generous parental leave policies

• Wellbeing initiatives including employee assistance programmes and financial advice

About the Company

A world-renowned automotive brand specialising in high-performance, luxury road cars, driven by innovation, precision engineering, and a relentless pursuit of excellence.

The organisation brings together a diverse community of experts, united by a passion for pushing boundaries and redefining what's possible in automotive design and performance.

Diversity, equity, and inclusion are central to its culture, fostering innovation and ensuring every individual can contribute to creating something truly exceptional.

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