Engineering Manager, Content Creation (UK or Central Europe)

At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers.

As we continue to support growth and expansion, we are seeking an experienced Manager to lead our Content Generation Team. We are looking for someone who loves solving interesting technical challenges at scale and enabling compelling customer experiences.

Position Summary

As the Engineering Manager of the Content Generation team, you will lead a team of 5-6 developers and will collaborate closely with your Product Management peer. You will be responsible for ensuring our core AI models and content pipelines are built robustly, securely, and scale to meet our quickly growing product. You will manage communications with product and research teams, ensuring Panopto keeps pace with advancements in Generative AI technology.

How You'll Contribute

In this role, you will:

• Management and Hiring: Manage and grow an experienced team with multiple senior/principal engineers. You will define and execute a hiring plan for your org that will allow the team to meet the needs of our rapidly growing business and allow everyone on the team to contribute their highest and best impact. You will also mentor and drive the growth of the talented engineers on your team.
• AI Content Generation & ML Engineering: experience and knowledge of software engineering, technical architecture, and machine learning systems for content generation (e.g., text, audio, video) will allow you to lead efforts to identify, prioritize, and improve architectural problems that exist in the current codebase, with a focus on model serving, performance, latency, and quality of generated content. You will provide guidance and a plan for maturing our codebase and systems to allow our teams and the engineering organization to efficiently grow. Ideal candidates have a strong attention to detail and desire to get to the bottom of how things work, a drive to take action and improve things where they can, and a natural focus on ensuring an excellent customer experience. If you're interested in working on a rapidly evolving system loaded with interesting challenges and complex problems, we want to talk to you.
• Technical Leadership & Delivery: You will work hands on with senior and principal engineers on system architecture, technical decision making, and roadmap execution across AI/ML and platform components. This includes shaping architectural patterns, breaking down complex initiatives into executable plans, and ensuring effective task distribution and delivery across teams. You will stay close to implementation through design reviews, code reviews, and technical deep dives, and partner on DevOps, reliability, and performance improvements to support scalable, production grade AI systems.

Required Qualifications

• Bachelor's degree in Computer Science or a related field or an equivalent amount of experience or training in industry
• Multiple years of experience working on complex projects in a professional environment, preferably with a focus on JavaScript-powered web applications.
• Strong experience with technologies like Node.js, React, MongoDB or similar.
• People management for teams of 4+ engineers, including senior and staff/principal-level ICs
• Running operations for highly available (tier one) services. Best practices for logging, metrics, monitoring, real time debugging/diagnostics, and alarming
• Project management, stakeholder communication, and communication with non-technical teams
• Technical expertise in cloud platforms such as AWS, Azure or GCP
• Technical expertise in distributed and scalable system architecture
• Technical expertise in development infrastructure and automation frameworks
• Learning, technical curiosity, ability to rapidly build expertise in new areas and new technical stacks.

Total Rewards: The salary range for this position is £125,000 - £136,000 GBP per year. This position is also eligible for a bonus as part of the compensation package.

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.

At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.

The Team

You'll manage a team of talented engineers with a variety of areas of expertise, from devops to tooling, integrations and testing. The team's experience level ranges from seasoned developers with well over a decade in industry to junior developers who are growing their roles and impact with your mentorship.

Join Panopto and be part of an exciting journey where your expertise will help us build the high-performance services and processing engines that power our clouds across the world, which handle millions of customers and millions of hours of content ingested each month. If you're a leader in developing engineers, we encourage you to apply.

Beyond the Requirements

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply.

We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.

We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

Recruiting Tips

From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well-prepared and self assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team.

The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently:Application Review -> Recruiter Call -> Video Interview & Assessment -> Hiring Manager Call -> Interview Loop -> Debrief -> Offer

We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities.