Engagement Analytics Systems Administrator

Job title Engagement Analytics Systems Administrator

Department Student Support and Safeguarding

Salary Starting from £26,707, rising to £30,378

Grade Grade 5

Contract Type Full Time, Fixed Term

Placed on Tuesday 30 September 2025

Interview date To be confirmed

Reference CC13067

Special Conditions A DBS check is required for this position

Engagement Analytics Systems Administrator

The University of Bath is committed to creating a supportive, inclusive environment where students can thrive. As part of our proactive approach to student wellbeing and success, we are implementing a new engagement analytics system to help identify and support students who may be at risk of disengagement.

This role sits at the heart of that initiative, supporting the Engagement Analytics Manager and working across departments to ensure the system is effectively administered and used to its full potential.

About the role

This is an exciting opportunity to contribute to a data-driven approach to student wellbeing and success, helping shape how the University supports its students throughout their academic journey.

In this role, you will:

• become a 'super user' of the University's engagement analytics system, helping staff across the institution understand and use it effectively.
• support the analysis of student engagement data to identify trends and inform timely interventions.
• deliver training and guidance to colleagues, ensuring consistent and confident use of the system.
• play a key role in improving processes and supporting the wider student support strategy.

About you

We're looking for someone who is proactive, collaborative, and passionate about using data to support student success. You'll thrive in a role that blends technical systems administration with meaningful engagement across the University community.

You will bring:

• Experience administering systems and working with large datasets in a professional setting.
• Strong communication skills, with the ability to deliver training and explain technical information clearly to non-specialists.
• Excellent organisational skills, with the ability to manage competing priorities and support project delivery.
• A customer-focused approach, with experience working across teams in a large organisation.
• A commitment to continuous improvement, equality, diversity, and supporting student wellbeing.

Further information

This is a new role which is offered on a 3-year fixed-term basis.

For an informal discussion about the role please contact Steven Lawrence, Deputy Director, Student Access and Advice at .

A Basic DBS check is required for this role.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce

We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.