End User Support Lead - Hybrid IT for Trading Floor

A leading energy trading company in London is seeking an End User Support Lead to manage desktop support teams and deliver high-quality technical support in a fast-paced environment. Responsibilities include guiding engineers, overseeing incident management, and enhancing user-focused support experiences. Candidates should have proven technical support experience, effective leadership skills, and a strong customer focus. This role offers a hybrid working model and a comprehensive range of benefits.