End-to-End Customer Remediation Lead

Ageas is seeking a Customer Redress Lead to guide customer redress activities in Glasgow. This role requires strong experience in regulated environments, such as insurance, and substantial stakeholder management skills. You will lead cross-functional teams to ensure fair customer compensation while maintaining compliance with regulatory standards.

The successful candidate will be adaptable, analytical, and able to communicate effectively across diverse teams. Benefits include flexible working options, generous holiday, and comprehensive health support.