EN - Reception Agent

Reception Team Leader

First impressions are everything! As a Reception Team Leader, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Benefits

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Train and support the team in providing excellent service.

Qualifications

• Minimum 2 years experience
• Service focused personality is essential

Additional Information

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• Additional languages are a plus

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.