Emergency Resolution Shift Lead - 24/7 Operations

A leading care provider in Exeter is seeking an Emergency Resolution Shift Lead to manage a fast-paced team ensuring high-quality service. The role involves real-time operations management, achieving a 97.5% PCA target, and acting as a subject matter expert for operators. Candidates must possess excellent communication skills and a resilient, organized approach. This is a great opportunity for professional development within a company dedicated to saving lives.