Emergency Call Handling Operator - Police Control Room
Posted 2 days 18 hours ago by South Yorkshire Police
Permanent
Full Time
Other
Yorkshire, Sheffield, United Kingdom, S5 9
Job Description
South Yorkshire Police is seeking a Switchboard Operator to join the Force Control Room at Atlas Court, Sheffield. You will process calls from internal and external callers using the Force Directory, with a 37 hour week plus 18.5 hours and a 12.5% weekend allowance pro rata.
The role requires calm under pressure, good IT skills, and excellent verbal communication. You will update the staff directory, direct calls to the appropriate units, and help maintain a high standard of public service.