EMEA Technical Support Team Lead & SME Mentor

Posted 2 days 7 hours ago by BENTLEY SYSTEMS, INC.

Permanent

Full Time

Other

Not Specified, United Kingdom

Job Description

Bentley Systems, Incorporated is seeking a Technical Support Team Lead to oversee the EMEA Global Technical Support Team (GTST), overseeing daily operations, mentoring staff, and driving customer satisfaction. You will coordinate complex issues, lead cross functional collaboration, and champion service improvements in a global context.

The role requires strong leadership, deep technical knowledge, and a focus on delivering timely, high-quality support to end-users across the EMEA region.