EMEA Scale Customer Success Associate

Posted 1 day 2 hours ago by Sophos

Permanent
Full Time
Other
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description

Sophos is seeking a proactive and motivated Scale Customer Success Associate in Oxford, UK. In this role, you will drive strategic customer engagement through various communications, ensuring customer satisfaction and product adoption.

Your responsibilities will include onboarding, managing escalations, and collaborating with internal teams to deliver value. Ideal candidates will have experience in customer success or support and possess strong communication and organizational skills.