EMEA Real-Time Delivery Leader - Multi-Channel

Live Nation, Inc. is seeking a Senior Real Time Delivery Manager - EMEA to lead intraday performance across a global multi-channel contact centre. You will balance demand with capacity, govern BPO partners, and ensure fan experience remains within forecast while controlling costs.

The role reports to the Senior Director, Workforce Planning and Forecasting and supports a digital-first, agile Fan Experience team across Europe and beyond. Flexible location: Manchester or Europe.