EMEA Mid-Market CSM - High-Touch Adoption Leader
Posted 1 day 6 hours ago by Mosaic.tech
Permanent
Full Time
Other
Not Specified, Ireland
Job Description
Ashby is seeking a high-touch Mid-Market Customer Success Manager to scale adoption of our platform across the EMEA region, from growth-stage startups to public companies. You will implement, train, and support customers while partnering with a small team of CSMs to ensure value realization and renewals.
You'll manage 60 mid-market customers, drive adoption of a complex product, collaborate with Sales, Marketing, Product and Operations, and craft training that creates 'Ah ha!' moments for