EMEA Director, Customer Success & Services

Retool is seeking a senior leader to own customer growth and success across the EMEA region, engaging technically throughout the customer lifecycle. You will lead a small but influential team, escalate critical issues, and help adapt global processes for the EMEA market.

You will partner with Sales, Product, and Engineering to deliver measurable value and strong regional outcomes. The role reports to the SVP, Global Field Services and collaborates with the EMEA Head of Sales to drive retention,