EMEA Customer Service Supervisor Team Leader & Operations

Workshop Recruitment is seeking a Customer Service Supervisor in Sunbury-on-Thames to lead and support its EMEA Customer Service team. This hands-on role is roughly 50% team leadership and 50% operational customer service, handling orders, quotations, and escalation management.

You will supervise daily performance, coach colleagues and optimise processes within the ERP environment, including pricing data and logistics.