EMEA Billing Operations Lead & Customer Success

Posted 14 days 17 hours ago by Kaseya

Permanent
Full Time
Other
Dublin, Ireland
Job Description

Kaseya, a leading provider of AI-powered IT management and cybersecurity software, seeks a Billing Operations Team Lead to oversee the EMEA billing function. You will drive operational excellence, lead complex billing issues, and partner with Billing, Collections, Product, IT, and GTM teams to optimize the end-to-end customer experience.

With 3-5 years in billing operations and 1-2 years in people leadership, you will shape process improvements, analytics, and strategic initiatives across a