EMEA AI SaaS Customer Success Leader

Posted 4 hours 54 minutes ago by ElevenLabs

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
A leading AI company in the United Kingdom is seeking a Customer Success Manager to partner with customers and drive adoption of their platform. You will manage a book of approximately 80 accounts, focusing on onboarding, optimizing product usage, and ensuring customer satisfaction. Requirements include 3-5 years of experience in customer success or account management within B2B SaaS, familiarity with AI products, strong communication skills, and the ability to work independently. Candidates speaking a second European language are preferred.